Frequently asked questions

Our FAQ section is a curated collection of common questions and insightful answers tailored for users of our AI-driven language learning platform.

To access our platform, you have the option to subscribe via various subscription plans tailored to meet your needs. Simply click on the 'Get Started' button located on our homepage. Once clicked, you'll be directed to choose from our range of subscription options, which include different plans offering varying features and benefits. You can opt for a monthly or annual subscription based on your preference. Rest assured, you have the flexibility to cancel your subscription at any time without any additional charges. Once you've selected your desired plan, follow the instructions to finalize the subscription process and unlock full access to our platform's comprehensive array of resources and features.
We accept various payment methods for subscriptions, including credit cards (Visa, Mastercard, American Express), debit cards, PayPal and digital wallets such as Apple Pay and Google Pay.
You can cancel your subscription at any time through your account, without the need to contact the platform administrator. Go to your Account -> Settings -> Billing Info -> Cancel My Subscription
While we don't offer a traditional free trial period, we do provide limited access to some of our content so you can get a feel for the platform and its features before committing to a subscription. This limited access allows you to explore a selection of our grammar practices and other resources to help you decide if our platform is the right fit for your learning needs.
To create an account, you'll need to provide basic information such as your name, email address, and a password of your choice. This information is necessary to set up your account and personalize your learning experience. The phone number is required if you choose to subscribe to the text coaching.
We take the security and privacy of your personal information very seriously. Our platform implements strong security measures to safeguard your data against unauthorized access, misuse, or loss. We strictly adhere to strict data protection policies and protocols, ensuring that your personal information, including your phone number, is kept secure and confidential at all times.
Our content is suitable for learners of all levels, from beginners to advanced. Grammar learning is an ongoing process that requires regular practice, and our platform offers unlimited exercises to facilitate this continuous learning journey. You have the flexibility to choose the difficulty level for the practice exercises before generating the questions, allowing for a tailored learning experience that progresses with you.
Yes, you have the flexibility to choose the difficulty level for the practice exercises before generating the questions, allowing for a tailored learning experience that progresses with you.
Currently, our platform supports interfaces in English and French. As for language learning, French is the language option available at this moment. We're committed to expanding our offerings to include more languages for learning and making our platform even more accessible to a diverse audience. Stay tuned for updates on new language options in the future!
Our AI-driven grammar practice features sophisticated prompts and algorithms, crafted by a collaborative team of programmers and linguists, to deliver exercises and premium practice content that's customized to your learning level and preferences. Human experts regularly review and enhance these materials to maintain their accuracy and efficacy, offering a dynamic and engaging learning experience.
On our platform, you can enjoy a continuous stream of AI generated exercises, each meticulously reviewed and approved by human experts. This method guarantees a steady supply of top-notch content, ensuring your language learning journey is both effective and engaging.
Yes, the platform is designed to provide continuous training on grammar rules and facilitate ongoing improvement. Unlike platforms with levels to unlock, rewards, or formal assessments, we prioritize an intuitive learning process. The focus is on continuous improvement and fostering a deeper understanding of grammar, rather than achieving specific milestones or earning rewards.
Our platform is designed to be fully responsive, allowing you to access it seamlessly across various devices including computers, smartphones, and tablets. While we don't have a dedicated app available at the moment, you can easily add our platform to the home screen of your smartphone or tablet, giving you quick and convenient access just like a native app.
Yes, we have a dedicated customer support team to help you with any questions or issues you may encounter. Since our platform is relatively new, we greatly appreciate any feedback you can provide to help us improve our content and user experience. Your input is invaluable to us as we strive to improve our platform and better serve the needs of our users. Email us at poly.glotto@gramhub.io or fill out the Contact Us form.